Elixir 4.6.5 Decommission Guide

Elixir Ambience 3.x, 4.x
1

Overview

This guide explains how to properly decommission Elixir Ambience 4.6.5. The process ensures that audit requirements are met, services are stopped cleanly, and the Ambience service is uninstalled without leaving residual configurations.

Step 1: Perform Backup

Before proceeding with the uninstallation, you may wish to back up log files for record‑keeping:

  • Ambience 4.6.5 Logs
    Navigate to the \log folder in your Ambience 4.6.5 installation directory. Copy any log files you want to retain before continuing with the decommissioning process.

Step 2: Stop the Service via Windows Services

  1. Open the Run dialog by pressing Windows Key + R.
  2. Type services.msc and press Enter.
  3. In the Services list, locate the entry named Elixir Ambience (or similar).
  4. Right‑click the service and select Stop. Confirm the status updates to Stopped before continuing.

Step 3: Uninstall the Service via Command Prompt

  1. Launch the Command Prompt as an Administrator.
  2. Navigate to the \bin directory within your Ambience 4.6.5 installation folder using the cd command:
cd D:\Ambience_4.6.5\bin
  1. Once inside the \bin directory, execute the uninstall command:
elx-ambience-service.exe uninstall